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8日，记者获悉，市场监管总局近日公布实施两项国家推荐性标准：“高效办一件事”重要议题“一体化办事指南”和“政务服务室集中建设指南”。这两项标准严格遵循政务服务“高效办一件事”的实施要求，用标准化措施固化改革成果，规范服务流程，从服务两个方面提供规范指导。通过重要问题“一体化处理”和线下室“集中建设”，为推进数字政府建设提供重要支撑，有效减轻政府负担。he grassroots, and significantly improve the quality of services that are convenient for citizens and businesses. The “Integrated Office” work guide of “Important Points for Doing One Thing Efficiently” applies to the standardization of integrated office services for “Doing One Thing Efficiently” and clarifies the standard requirements for organizing major government services. Effectively promote the transformation of government services from “distributed processing” to “integrated services”, accelerate the overcoming of data barriers between levels, regions, systems, departments and enterprises, achieve accurate exchange of government data, significantly reduce the number of business trips, the number of presentationsmaterials and processing time limits for businesses and citizens, and support the implementation of the “reduction of links, materials and time limits” requirements. We promote the transformation of “doing a thing efficiently” from “possible” to “easy and easy to do.”这《行政服务用房集中建设指南》旨在规范行政服务用房建设和管理，明确了服务用房科学设计、服务柜台按需配置、物品录入和服务优化、设施设备集中管理、房间运行管理等标准要求。通过规范线上线下一体化服务流程，进一步提高柜台服务效率，解决线下服务“多重操作、来回操作”问题，与线上服务相辅相成，实现“线上服务、网络服务”，构建“线下柜台服务”的全渠道服务格局。